Turn Off/On System Restore in Vista

Saturday, April 9th, 2011

On the odd but very rare occasion you may have to turn off System Restore.  System Restore is a component on Microsoft Windows operating systems which allows for the rolling back of system files, registry keys, installed programs, etc., to a previous state in the event of malfunctioning or failure. ...

Feeling Geeky? – Watch this video of upgrading through every version of windows

Wednesday, March 16th, 2011

Feeling rather proud to be a Windows user and a bit nostalgic ... who wants to re-install DOS at this point?!

Hibernation Not An Option?

Saturday, August 7th, 2010

This problem occurs on Vista machines for one of the following reasons: This Disk Cleanup Utility was used to delete the Hibernation File Cleaner The computer does not support the hibernation feature The hibernation feature is disabled The Hybrid Sleep feature is enabled Note - The Hybrid Sleep feature puts the computer to sleep and ...

How to remove toolbars from Internet Explorer

Monday, March 1st, 2010

When working on clients machines we often find far too many toolbars in use in their web browser. Having several toolbars can slow down the program, let in spyware/trojans/viruses if they're not secure, cause the browser to crash, take up a lot of space and mess up with your ...

Install LogMeIn

Wednesday, February 24th, 2010

LogMeIn is a piece of software commonly used by technicians for remote support.  Here's a tutorial to help you install the program. Firstly, your IT support technician will have emailed over a link for you to download/install LogMeIn.  Click on the link. The below page will then appear.  Type in a relevant ...

Generic steps to removing a virus from an infected PC

Wednesday, February 3rd, 2010

Ever been infected with a virus but not known what to do? Well have no fear...Brandstar is here...with a tutorial to help you remove the virus! Firstly download the free version of Malwarebytes Now you need to turn off System Restore. Use the following tutorials to aid you: For Windows 7 For ...

How to disable/enable LogMeIn

Saturday, January 30th, 2010

Sometimes you may need to disable LogMeIn, but not uninstall it.  This might be the case if Brandstar or another IT support company uses LogMeIn to provide remote support, you may want to be sure they can only gain access when you want them to and therefore turning it off ...

Uninstall LogMeIn – Windows 7/Vista

Monday, January 25th, 2010

Here are the steps you should take if you wish to uninstall LogMeIn whilst using Windows 7 or Vista. Please note, uninstalling isn't the same thing as canceling your account. Firstly, click the start orb and select 'Control Panel' Then select 'Uninstall a Program' Finally, right-click on LogMeIn on the list and select ...

How to Customize the Windows 7 or Vista ‘Send To’ Menu

Tuesday, December 8th, 2009

Each time you right-click on a file/folder in Windows 7 and Vista you have the option to use the 'Send To' menu.  This enables you to send the folder/file to a location in the menu. (See Below) This post will help you to customize the items on this menu. Firstly, press the ...

XP Users – Welcome to Windows 7 (2)

Tuesday, November 3rd, 2009

Today we're continuing our mission of persuading as many XP users to upgrade to Windows 7. In today's blog I'll go over differences regarding network notifications, user folders, no 'my' and explorer/address bars. Network Notifications In XP, network notifications were shown through two 'blinking' messages. Where as Windows 7 has a single ...