Install LogMeIn

Wednesday, February 24th, 2010

LogMeIn is a piece of software commonly used by technicians for remote support.  Here's a tutorial to help you install the program. Firstly, your IT support technician will have emailed over a link for you to download/install LogMeIn.  Click on the link. The below page will then appear.  Type in a relevant ...

Useful & Free Online PDF Tools

Monday, February 8th, 2010

Clients often ask us...is there a free and effective way for me to convert PDF's into a Word or Excel document? We recently came across the websites 'pdftoword.com' and 'pdftoexcelonline.com', both of which provide impressive results and are by far the best of their kind (out of the free sites we've ...

Generic steps to removing a virus from an infected PC

Wednesday, February 3rd, 2010

Ever been infected with a virus but not known what to do? Well have no fear...Brandstar is here...with a tutorial to help you remove the virus! Firstly download the free version of Malwarebytes Now you need to turn off System Restore. Use the following tutorials to aid you: For Windows 7 For ...

Tip – Secret Items on Windows 7 Send To Menu

Tuesday, December 15th, 2009

Most 0f us have used to Send To function when you right click on a folder/file.  However, as you know when you do this the locations available to send the item to are limited.  Which is where today's tip comes in... Here is the typical right click 'send to' options available ...

Go To Assist

Wednesday, March 25th, 2009

Go To Assist is a tool which we have begun to use recently with clients.  The program allows us to access clients machines remotely.  This means that, with your permission, we can control your machine from anywhere with an Internet connection.  If we ever needed to access your machine remotely ...