How to remove toolbars from Firefox

Monday, March 1st, 2010

When working on clients machines we often find far too many toolbars in use in their web browser.  Having several toolbars can slow down the program, let in spyware/trojans/viruses if they're not secure, cause the browser to crash, take up a lot of space and mess up with your settings ...

How to remove toolbars from Internet Explorer

Monday, March 1st, 2010

When working on clients machines we often find far too many toolbars in use in their web browser. Having several toolbars can slow down the program, let in spyware/trojans/viruses if they're not secure, cause the browser to crash, take up a lot of space and mess up with your ...

Generic steps to removing a virus from an infected PC

Wednesday, February 3rd, 2010

Ever been infected with a virus but not known what to do? Well have no fear...Brandstar is here...with a tutorial to help you remove the virus! Firstly download the free version of Malwarebytes Now you need to turn off System Restore. Use the following tutorials to aid you: For Windows 7 For ...

Uninstall LogMeIn – Windows 7/Vista

Monday, January 25th, 2010

Here are the steps you should take if you wish to uninstall LogMeIn whilst using Windows 7 or Vista. Please note, uninstalling isn't the same thing as canceling your account. Firstly, click the start orb and select 'Control Panel' Then select 'Uninstall a Program' Finally, right-click on LogMeIn on the list and select ...

Uninstall LogMeIn – XP

Monday, January 25th, 2010

Here are the steps you should take if you wish to uninstall LogMeIn whilst using Windows XP. Click Start and select Control Panel Select 'Add or Remove Programs' Locate the LogMeIn file and select 'Remove'.  Then just follow the process through until the end. Then the program will then be removed.

Manage Documents and Files With Libraries on Windows 7

Saturday, November 28th, 2009

In previous versions of Windows it could be a tedious task managing music, photos, documents and other files that are scattered in different directories on your hard drive.  Today we're going to look at the new Libraries feature in Windows 7 that allows you to organize folders from multiple locations ...

Virus Protection

Saturday, February 28th, 2009

Recently at Brandstar we have had a larger number of clients & new clients than usual come to us with infected machines, all running some for of AntiVirus and it still got through. Needing our support to help them remove the trojans that were on the system and incurring an ...