Saturday, October 16th, 2010
When an AVG user first connects to a new network the firewall will need to be configured. It's a very simple process which is fairly self-explanatory. Here's some instructions:
Firstly select what type of computer you are installing AVG on, either a desktop or a portable computer. Click in the circle ...
Posted in FAQ's, General, Internet, Knowledge Base, security, Software, Technical | No Comments »
Tuesday, April 13th, 2010
When you renew you AVG you'll be given a new license to activate your software with. Here are some simple steps to activate the new license...
Double click on the AVG icon. This will be found on your desktop or in the bottom right-hand of your screen.
[This step only applies if ...
Posted in FAQ's, General, Knowledge Base, security, Software, Technical | No Comments »
Monday, March 1st, 2010
When working on clients machines we often find far too many toolbars in use in their web browser. Having several toolbars can slow down the program, let in spyware/trojans/viruses if they're not secure, cause the browser to crash, take up a lot of space and mess up with your settings ...
Posted in Downloads, FAQ's, General, Internet, Knowledge Base, security, Software, Windows 7, Windows Vista, Windows XP | No Comments »
Monday, March 1st, 2010
When working on clients machines we often find far too many toolbars in use in their web browser. Having several toolbars can slow down the program, let in spyware/trojans/viruses if they're not secure, cause the browser to crash, take up a lot of space and mess up with your ...
Posted in Downloads, FAQ's, General, Internet, Knowledge Base, security, Software, Windows 7, Windows Vista, Windows XP | No Comments »
Wednesday, February 24th, 2010
LogMeIn is a piece of software commonly used by technicians for remote support. Here's a tutorial to help you install the program.
Firstly, your IT support technician will have emailed over a link for you to download/install LogMeIn. Click on the link.
The below page will then appear. Type in a relevant ...
Posted in Downloads, General, Internet, Knowledge Base, Software, Technical | No Comments »
Monday, February 8th, 2010
Clients often ask us...is there a free and effective way for me to convert PDF's into a Word or Excel document?
We recently came across the websites 'pdftoword.com' and 'pdftoexcelonline.com', both of which provide impressive results and are by far the best of their kind (out of the free sites we've ...
Posted in FAQ's, General, Internet, Knowledge Base, Microsoft Office, Reviews, Software | No Comments »
Saturday, January 30th, 2010
Sometimes you may need to disable LogMeIn, but not uninstall it. This might be the case if Brandstar or another IT support company uses LogMeIn to provide remote support, you may want to be sure they can only gain access when you want them to and therefore turning it off ...
Posted in FAQ's, General, Internet, Technical, Windows 7, Windows Vista, Windows XP | No Comments »
Monday, January 25th, 2010
Here are the steps you should take if you wish to uninstall LogMeIn whilst using Windows 7 or Vista.
Please note, uninstalling isn't the same thing as canceling your account.
Firstly, click the start orb and select 'Control Panel'
Then select 'Uninstall a Program'
Finally, right-click on LogMeIn on the list and select ...
Posted in FAQ's, General, Software, Technical, Windows 7, Windows Vista | No Comments »
Monday, January 25th, 2010
Here are the steps you should take if you wish to uninstall LogMeIn whilst using Windows XP.
Click Start and select Control Panel
Select 'Add or Remove Programs'
Locate the LogMeIn file and select 'Remove'. Then just follow the process through until the end.
Then the program will then be removed.
Posted in FAQ's, General, Software, Technical, Windows XP | No Comments »
