Remote Support

Need support now? We can offer remote support for many issues providing you have a fairly quick and reliable internet connection.

We use Remote Support Software ‘Log Me In’ to assist users over the internet and users can watch while we work. The most common support we complete over the web includes:

  • Software repairs and installations
  • Securing Wireless Networks
  • Home Networking so users can share files and printers
  • Email account set up
  • Queries regarding an error message or software not acting as it should

If you have another problem you would like us to help with please get in touch!

Remote Support is £25 + VAT per hour and we require payment up front from new customers.

This is a strictly UK Clients Only service, although we will support existing clients whilst they are travelling.